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IT support (6 months Contract) - Raja Chulan KL Full-time Job

4 months ago IT & Telecoms Kuala Lumpur 88 views
Job Details

Job Descriptions:

  • Provide helpdesk support and resolve problems to the end user’s satisfaction
  • Monitor and respond quickly and effectively to requests received through the IT helpdesk
  • Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority
  • Modify configurations, utilities, software default settings, etc. for the local workstation
  • Utilize and maintain the helpdesk tracking software
  • Document internal procedures
  • Assist with on boarding of new users
  • Report issues to the Service Desk for escalation

Job Requirements:

  • Min 1 year with related experiences
  • Able to speak good English
  • Able to cope with stress at work
  • Able to work under minimum supervision

** Open for Malaysians only

Kindly send in your updated resume to "tracylim at orgresources .com.my" or contact us at 06-336.1851/1852 (Ms Tracy Lim)

Company Description
ORG Resources